The iPhone Reception Problem: Parsing the Apple Statement

After a week of complaints from iPhone 4 users about reception problems, Apple announced Friday that it would correct an error in the phone’s software. Below, Apple’s press release, along with Digits analysis.

European Pressphoto Agency

Dear iPhone 4 Users,

The reception complaints have turned into a big problem for Apple, and worst of all, it’s a problem for people most loyal to the company — early adopters. Apple needs to address these people directly — thus, the open letter format, which isn’t always done in a press release.

The iPhone 4 has been the most successful product launch in Apple’s history. It has been j

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